Outsourcing Solution Wherever You Are!
It’s an approach that brings together the best of financial planning and the best of management investment
Your Outsourcing Solution Experts
We create profitable Customer Experience plans that suit your consumers’ needs while also assisting you in establishing brand loyalty. With our multi-channel support and 24/7 access to inbound customer service professionals, you can scale your organization without sacrificing Customer Experience.
Growth-Oriented Teams
Our customer service employees are fully supported and monitored throughout their careers, from training to operations. Our management and support teams are provided at no additional charge to you.
Assisting companies in building stronger customer relationships
We create successful Customer experience strategies that match the needs of your customers and help you establish brand loyalty. With our multi-channel support and 24/7 access to inbound customer service professionals, you can scale your organization without sacrificing Customer experience.
Teams That Have Been Designed to Scale
Our customer service agents are fully supported and monitored throughout their careers, from training to operations, to ensure a positive client experience. You will not be charged extra for our management or support staff.
Experienced & Qualified Staff
Excellent support will help clients and employees develop.Our aim is to deliver only the best customer service to clients while providing jobs in the UK , Canada and USA. giving back to those in need, and inspiring a new generation of forward-thinking leaders, all while guiding by these values.
24/7 Customer Support
Our aim is to deliver only the best customer service to clients while providing jobs in the UK , Canada and USA. giving back to those in need, and inspiring a new generation of forward-thinking leaders, all while guiding by these values.
Foreign Language Service
As the transportation firm grew, the decision to halt operations and devote time and resources to developing a high-quality call centre occurred, which proved to be sensible — as evidenced by continuous expansion.
We Are Building a Customer Base!
- Quality – Our clients appreciate exceptional quality, and it is critical to their growth and retention.
- Service – It’s how we cultivate and keep consumer loyalty.
- Innovation – is the engine that propels our long-term growth.
- Peak performance – as individuals and as a company, we are committed to doing our best.
- Safe & Trusted (GDPR)
- 24/7 onsite managment
- Improve Speech
- Quailty
- CCTV
- Report Analytics
Years of Industry Experience
Calls Answered
Services We Offer
Our experts in the United States will be pleased to answer any inquiries you may have. When you start outsourcing with us, we can walk you through the process and put you in touch with some of our current clients so you can learn more about the level of service we provide.
Controlling / Dispatch
Authors throughout the twentieth century contended that technology plays a significant role in shaping human nature and identity.. 60% of dispatch is automation but I personally believe for any Minicab Company Operations cannot without Dispatcher/Controller. We specialize in helping taxi companies scale with ease.
Customer Service Representatives (CSRs)
24/7 Customer Service Agents are ready to serve your companies needs! Our call center is located in Lahore, Pakistan, and we’ve built an infrastructure that connects owners in UK, and leadership & agents in The Pakistan to make outsourcing EASY for minicab industry!
Driver Manager / Coordinator
We Personally believe, this can be done from here without any hesitation & will also help reduce stress of unwanted/unnecessary calls can be dealt with training provided without being transferred to the Control Team, Specially in Golden hours.
Our Team Members!
Coming together is a beginning. Keeping together is progress. Working together is success.
Furqan
IT Consultant
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Shahid
Operations Manager
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Arslan
Accounts Manager
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Latest Blog & Articles
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CEO MESSAGE
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Being the CEO of Core Originator, I am Greatly Thankful to Allah Almighty who gave me an opportunity to start this Company Business Process Outsourcing (BPO) in Lahore, Pakistan in 2020.We strongly believe to Innovate Solutions to create better Future. Ultimately, we enable become high-performance businesses by improving productivity and adeptness while delivering quantifiable results.
Gratitude is important every day of the year, but it is especially vital during this time of year.
Last year demonstrated how lucky I am to work with a group that refuses to settle for anything less than 110%. Even in the darkest days of the pandemic, I am also thankful to my team who worked hard to achieve targets and brought pride for my firm and converted my dream into reality. Core Originator’s team gathered beside each other for the sake of our clients. They assisted our clients in making some of their most difficult business decisions to date, assisting in the discovery of seemingly unattainable answers and delivering clarity when nothing else made sense. Thank you to our agents who, time and time again, put their own schedules and priorities aside to be there for others. Your efforts have made a significant difference and continue to do so.
Most importantly, I’d like to express my gratitude to each and every one of our customers. We come to work every day because of you. Because of you, we are able to do what we do. You inspire us, motivate us, and give us a sense of direction. Thank you for your trust in us as we navigate these perilous waters as partners.
On behalf of all of us at Core Originator I wish you a very happy, healthy and successful 2022.
Muhammad Zeeshan Afghan
Founder/Chief Executive Officer
Our Clients
Some of the key organisations we have worked with are below.
Client Reviews
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I cannot put into words how highly I rate Zeeshan, his work ethic is unquestionable, with such as relaxed demeanor which filled me with confidence that he has our best interests in mind. With him watching over the operations, we have confidence the team have a great leader to support them through any questions and ensure the staff develop into strong workers. Zeeshan always makes
